REFUNDS & RETURNS POLICY

If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 14 days for a full refund - no questions asked. Sorry we cannot refund freight charges on delivery and return of goods.

GOODS DAMAGED IN TRANSIT

If your purchase is damaged in transit we will send you a "no charge" replacement, freight free.

METHOD OF REFUNDS

LCG will refund to your credit card, or by check. Please allow four to six weeks for refund to be processed.

HOW TO MAKE A RETURN

Please contact Licensing Consulting Group Customer Service at (800) 204-6584 or email info@licensingcg.com to request a refund.  Return the product in its original condition with its packaging. Licensing Consulting Group is not responsible for return packages not received. In order to prevent lost packages, we strongly recommend that you choose a delivery service with insurance and/or tracking and delivery confirmation.

We will also need a copy of your order confirmation record and goods receipt.  All returns should be sent to Licensing Consulting Group, 9 East 97^th Street, Suite 5C, New York, NY 10029.